2016-17 Lambeau Field Atrium Survey NON-Gameday

	Please enter the date you visited Lambeau Field: (MMDDYYYY)

	Please enter the day of the week you visited Lambeau Field:
		Sunday
		Monday
		Tuesday
		Wednesday
		Thursday
		Friday
		Saturday

	How many people visited the Lambeau Field Atrium with you today?

	Please enter your home zip code. Please enter a 5-digit numerical response.

	Please rate your overall experience at the Lambeau Field Atrium:
		5 - Excellent
		4 - Above Average
		3 - Average
		2 - Below Average
		1 - Poor

	You rated your Lambeau Field Atrium experience as below average or poor, to help us continue to improve guest experience, can you please explain why?

	Did you visit the Atrium Guest Services desk for assistance?
		Yes
		No

	On a scale of 5 to 1, with 5 being excellent, how would you rate the friendliness of the Guest Services/information staff:
		5 - Excellent
		4 - Above Average
		3 - Average
		2 - Below Average
		1 - Poor

	On a scale of 5 to 1, with 5 being excellent, how would you rate the knowledge/helpfulness of Guest Services staff:
		5 - Excellent
		4 - Above Average
		3 - Average
		2 - Below Average
		1 - Poor

	Do you have any additional comments about the Atrium Guest Services staff?

	Please select all of the areas of Lambeau Field you visited today: (check all that apply)
		Packers Pro Shop
		Lambeau Field Stadium Tour
		Packers Hall of Fame
		1919 Kitchen & Tap
		Here for a special event/hosted an event

	On a scale of 5 to 1, with 5 being excellent, please rate the Packers Pro Shop in the following areas:
			5 - Excellent		4 - Above Average		3 - Average		2 - Below Average		1 - Poor
		Cleanliness of Pro Shop:	Cleanliness of Pro Shop: 5 - Excellent		Cleanliness of Pro Shop: 4 - Above Average		Cleanliness of Pro Shop: 3 - Average		Cleanliness of Pro Shop: 2 - Below Average		Cleanliness of Pro Shop: 1 - Poor
		Helpfulness of employees:	Helpfulness of employees: 5 - Excellent		Helpfulness of employees: 4 - Above Average		Helpfulness of employees: 3 - Average		Helpfulness of employees: 2 - Below Average		Helpfulness of employees: 1 - Poor
		Product assortment:	Product assortment: 5 - Excellent		Product assortment: 4 - Above Average		Product assortment: 3 - Average		Product assortment: 2 - Below Average		Product assortment: 1 - Poor
		Ease of checkout:	Ease of checkout: 5 - Excellent		Ease of checkout: 4 - Above Average		Ease of checkout: 3 - Average		Ease of checkout: 2 - Below Average		Ease of checkout: 1 - Poor
		Overall Pro Shop experience:	Overall Pro Shop experience: 5 - Excellent		Overall Pro Shop experience: 4 - Above Average		Overall Pro Shop experience: 3 - Average		Overall Pro Shop experience: 2 - Below Average		Overall Pro Shop experience: 1 - Poor

	In a year, on average, how many times do you shop at the Packers Pro Shop (or online at PackersProShop.com)?
		Once a year
		Twice a year
		Three times a year
		4 to 10 times a year
		10 or more times year

	Do you have any additional comments about the Packers Pro Shop?

	Were you aware of Lambeau Field Stadium Tours prior to your visit to the Lambeau Field Atrium?
		Yes
		No

	How did you hear about Lambeau Field Stadium Tours?
		Local Resident
		Packers.com
		Social Media (Facebook, Twitter, etc.)
		TV
		Radio
		Billboard
		Other

	You indicated the source that you heard about Lambeau Field Stadium Tours as “other”. Please specify:

	Why did you decide to purchase a Lambeau Field Stadium Tour ticket?
		First time visitor
		Sharing experience with family/friends
		Fan of Packers/Lambeau Field and enjoy the experience
		To see stadium upgrades and new experiences since my last visit
		Other

	You indicated the reason you decided to purchase a Lambeau Field Stadium Tour ticket as “other”. Please specify:

	On a scale of 5 to 1, with 5 being excellent, please rate your experience in the following areas during your Lambeau Field Stadium Tour:
			5 - Excellent		4 - Above Average		3 - Average		2 - Below Average		1 - Poor
		Ease in purchasing tickets:	Ease in purchasing tickets: 5 - Excellent		Ease in purchasing tickets: 4 - Above Average		Ease in purchasing tickets: 3 - Average		Ease in purchasing tickets: 2 - Below Average		Ease in purchasing tickets: 1 - Poor
		Welcome on arrival:	Welcome on arrival: 5 - Excellent		Welcome on arrival: 4 - Above Average		Welcome on arrival: 3 - Average		Welcome on arrival: 2 - Below Average		Welcome on arrival: 1 - Poor
		Ease of meeting location:	Ease of meeting location: 5 - Excellent		Ease of meeting location: 4 - Above Average		Ease of meeting location: 3 - Average		Ease of meeting location: 2 - Below Average		Ease of meeting location: 1 - Poor
		Information provided:	Information provided: 5 - Excellent		Information provided: 4 - Above Average		Information provided: 3 - Average		Information provided: 2 - Below Average		Information provided: 1 - Poor
		Length of tour:	Length of tour: 5 - Excellent		Length of tour: 4 - Above Average		Length of tour: 3 - Average		Length of tour: 2 - Below Average		Length of tour: 1 - Poor
		Knowledge of staff:	Knowledge of staff: 5 - Excellent		Knowledge of staff: 4 - Above Average		Knowledge of staff: 3 - Average		Knowledge of staff: 2 - Below Average		Knowledge of staff: 1 - Poor
		Tour presentation by the tour guide:	Tour presentation by the tour guide: 5 - Excellent		Tour presentation by the tour guide: 4 - Above Average		Tour presentation by the tour guide: 3 - Average		Tour presentation by the tour guide: 2 - Below Average		Tour presentation by the tour guide: 1 - Poor
		Overall value:	Overall value: 5 - Excellent		Overall value: 4 - Above Average		Overall value: 3 - Average		Overall value: 2 - Below Average		Overall value: 1 - Poor
		Overall experience:	Overall experience: 5 - Excellent		Overall experience: 4 - Above Average		Overall experience: 3 - Average		Overall experience: 2 - Below Average		Overall experience: 1 - Poor

	Which Lambeau Field Stadium Tour did you go on?
		Classic Tour (1 hour)
		Champions Tour (1.5 hours)
		Legendary Tour (2 hours)
		I don’t remember

	What was your favorite part of the tour:
		Harlan Plaza
		Gameday Suite
		Packers Tunnel/Sound
		Lambeau Field (turf/stadium)
		Other

	In the previous question, you indicated “other” as your favorite part of your stadium tour. Please explain:

	What, if anything, could we do to make your experience better?

	Do you have any additional comments about the Lambeau Field Stadium Tour?

	Were you aware of Packers Hall of Fame prior to your visit to the Lambeau Field Atrium?
		Yes
		No

	How did you hear about the Packers Hall of Fame?
		Local Resident
		Packers.com
		Social Media (Facebook, Twitter, etc.)
		TV
		Radio
		Billboard
		Other

	You indicated the source that you heard about the Packers Hall of Fame as “other”. Please specify:

	Why did you decide to purchase a Packers Hall of Fame ticket?
		First time visitor
		Sharing experience with family/friends
		Fan of Packers/NFL and enjoy the history/experience
		To see upgrades and new experiences since my last visit
		Other

	You indicated the reason you decided to purchase a Packers Hall of Fame ticket as “other”. Please specify:

	On a scale of 5 to 1, with 5 being excellent, please rate your experience at the Packers Hall of Fame:
			5 - Excellent		4 - Above Average		3 - Average		2 - Below Average		1 - Poor
		Overall experience:	Overall experience: 5 - Excellent		Overall experience: 4 - Above Average		Overall experience: 3 - Average		Overall experience: 2 - Below Average		Overall experience: 1 - Poor
		Ease of purchasing tickets:	Ease of purchasing tickets: 5 - Excellent		Ease of purchasing tickets: 4 - Above Average		Ease of purchasing tickets: 3 - Average		Ease of purchasing tickets: 2 - Below Average		Ease of purchasing tickets: 1 - Poor
		Staff friendliness:	Staff friendliness: 5 - Excellent		Staff friendliness: 4 - Above Average		Staff friendliness: 3 - Average		Staff friendliness: 2 - Below Average		Staff friendliness: 1 - Poor
		Information provided:	Information provided: 5 - Excellent		Information provided: 4 - Above Average		Information provided: 3 - Average		Information provided: 2 - Below Average		Information provided: 1 - Poor
		Ease of navigating through the Hall of Fame:	Ease of navigating through the Hall of Fame: 5 - Excellent		Ease of navigating through the Hall of Fame: 4 - Above Average		Ease of navigating through the Hall of Fame: 3 - Average		Ease of navigating through the Hall of Fame: 2 - Below Average		Ease of navigating through the Hall of Fame: 1 - Poor
		Value for price paid:	Value for price paid: 5 - Excellent		Value for price paid: 4 - Above Average		Value for price paid: 3 - Average		Value for price paid: 2 - Below Average		Value for price paid: 1 - Poor

	Please identify your favorite exhibit in the Hall of Fame:

	Do you have any other comments or suggestions about how we can enhance your next visit to the Packers Hall of Fame:

	Were you aware of 1919 Kitchen & Tap prior to your visit to the Lambeau Field Atrium?
		Yes
		No

	How did you hear about 1919 Kitchen & Tap?
		Local Resident
		Packers.com
		Social Media (Facebook, Twitter, etc.)
		TV
		Radio
		Billboard
		Other

	You indicated the source that you heard about 1919 Kitchen & Tap as “other”. Please specify:

	Why did you decide to visit 1919 Kitchen & Tap?
		First time visitor
		Sharing experience with family/friends
		I was at Lambeau Field for another reason, so I stopped to dine
		Business lunch or dinner
		Other

	You indicated the reason you decided to dine at 1919 Kitchen & Tap as “other”. Please specify:

	On a scale of 5 to 1, with 5 being excellent, please rate your experience at 1919 Kitchen & Tap:
			5 - Excellent		4 - Above Average		3 - Average		2 - Below Average		1 - Poor
		Overall food quality:	Overall food quality: 5 - Excellent		Overall food quality: 4 - Above Average		Overall food quality: 3 - Average		Overall food quality: 2 - Below Average		Overall food quality: 1 - Poor
		Overall beverage quality:	Overall beverage quality: 5 - Excellent		Overall beverage quality: 4 - Above Average		Overall beverage quality: 3 - Average		Overall beverage quality: 2 - Below Average		Overall beverage quality: 1 - Poor
		Overall service quality:	Overall service quality: 5 - Excellent		Overall service quality: 4 - Above Average		Overall service quality: 3 - Average		Overall service quality: 2 - Below Average		Overall service quality: 1 - Poor
		Staff friendliness:	Staff friendliness: 5 - Excellent		Staff friendliness: 4 - Above Average		Staff friendliness: 3 - Average		Staff friendliness: 2 - Below Average		Staff friendliness: 1 - Poor
		Food variety:	Food variety: 5 - Excellent		Food variety: 4 - Above Average		Food variety: 3 - Average		Food variety: 2 - Below Average		Food variety: 1 - Poor
		Value for price paid:	Value for price paid: 5 - Excellent		Value for price paid: 4 - Above Average		Value for price paid: 3 - Average		Value for price paid: 2 - Below Average		Value for price paid: 1 - Poor
		Overall 1919 Kitchen & Tap experience:	Overall 1919 Kitchen & Tap experience: 5 - Excellent		Overall 1919 Kitchen & Tap experience: 4 - Above Average		Overall 1919 Kitchen & Tap experience: 3 - Average		Overall 1919 Kitchen & Tap experience: 2 - Below Average		Overall 1919 Kitchen & Tap experience: 1 - Poor

	Please identify your favorite menu item at 1919 Kitchen & Tap:

	To help us keep improving the service at 1919 Kitchen & Tap, could you please provide the name of your server in the blank provided: Note: If you do not remember his or her name, proceed to the next question and leave this question blank.

	Do you have any other comments or suggestions about how we can enhance your next visit to 1919 Kitchen & Tap?

	In relation to the event you participated in at Lambeau Field, were you:
		The host of the event
		Attended the event

	On a scale of 5 to 1, with 5 being excellent, please rate your experience attending/hosting an event at Lambeau Field:
		5 - Excellent
		4 - Above Average
		3 - Average
		2 - Below Average
		1 - Poor

	What was the name of the event you attended or hosted at Lambeau Field and what was the date it was held?

	Do you have any additional comments about your event experience?

Please select 'Submit'.